Chocolate Diary

We ship to most locations worldwide. However, some products may have shipping restrictions or may not be available for international delivery.

Once you place your order, we will provide estimated shipping and delivery dates based on product availability and your selected shipping method. Depending on the carrier, shipping estimates may appear at checkout.

Shipping charges are calculated based on weight. The weight of each item is listed on its product page, and all weights are rounded up to the next full unit as per carrier policy.

If the product isn’t quite right for you, we offer a 7-day return window from the date of delivery.

Returns are accepted for unused, undamaged items in their original packaging. Refunds are processed within 3–7 business days after we receive your return.

To start a return, simply log in to your account and request a return from your order details. You’ll receive an email update as soon as your return is processed.

For more details, please visit our Return Policy page.